Create the client profile first
Before you can invite a client to the portal, you need to create their profile with the context the AI needs to program for them. This takes about 3 minutes.
- From the dashboard, click Add New Client.
- Enter their name and email (both optional technically, but the email is needed for the invite).
- Fill in age range, sex, occupation, and activity level.
- Enter their training goal. Be specific — 'Build strength for powerlifting meet in May' is better than 'get stronger.'
- Add restrictions and problem areas. These matter — the AI uses them to avoid dangerous exercises.
- Select available equipment.
- If you know their current working weights on key lifts, add them to the lifting profile. This gives the AI real numbers to work with from day one.
- Save.
Send them the portal invite
Once the profile exists, you'll see an Invite to Portal button. Click it to generate a secure link and send them an email. The link is valid for 7 days.
The invite email contains a one-time setup link where they'll create their password. After that, they log in at ptlabapp.com/login with their email and password.
Starter tier client limit
You can have up to 3 clients on the free Starter tier. Once you hit that, the Add New Client button disables. Upgrade to Pro (10 clients) or Team/Business when you're ready to grow.
Tip
The more detailed the profile, the better the AI's first routine will be. Spend an extra minute entering problem areas with notes — 'left shoulder, rotator cuff surgery 2022, no overhead loading' is much more useful than just 'shoulder.'